Privacy Policy

This privacy and data processing policy applies specifically and exclusively to the activity of Fire Design Sociedade Unipessoal Lda., hereinafter referred to as Glass Fire, owner of the https://glassfire.pt/ website  and expresses its total commitment to the processing of personal data that you transmit to us in accordance with the Privacy Policy and the Cookies Policy in force at any time,  Therefore, we suggest that you read these policies carefully in order to assess whether you agree with them.

Data collected, its purposes and data processing

Glass Fire, through the website, may collect personal data for the following purposes:

  • To fulfill requests or requests made through the website;
  • For the purpose of disseminating through Newsletter or direct communication of the launch of new products and services;
  • Job opportunities, which will be disclosed through the website and/or through the company’s pages on social networks, and the collection and processing of the data collected at that time and for this purpose, will be duly clarified at that time.

Glass Fire does not accept the submission of spontaneous applications, so if anyone uses its website or the contacts disclosed here for this purpose, said application will be immediately deleted.

All personal data or sensitive information that is sent by its Holders without the consent or prior request of Glass Fire will be eliminated and will not be subject to any processing or transfer to third parties by Glass Fire. The Holder of this data must be aware that by sending this information voluntarily, spontaneously and unsolicited, he cannot impute any responsibility to Glass Fire for the processing/deletion of the same.

Glass Fire does not knowingly collect personal information from anyone under the age of 18. If Glass Fire detects that you are unintentionally collecting personal information from anyone under the age of 18, we will take steps to delete the information as soon as possible, unless required by applicable law to retain it.

In any case, the ARCO rights (Access, Rectification, Correction, Opposition) provided for in the GDPR – General Data Protection Regulation will be scrupulously respected, and for their exercise you must send an email to info@glassfire.pt informing in detail the information or action that you intend to be provided or carried out.

Glass Fire frequently reviews its data collection, storage and processing policies to ensure that it only collects, stores and processes information that is essential to the provision or improvement of the services.

On the Glass Fire website there is:

  • a contact form, on the Contacts page, in which the following data is requested: name, email, telephone and message;
  • a contact form, on each product page, in which the following data is requested: name, email, telephone, location and message;
  • a form for subscribing to the newsletter, in which the following data are requested: name and e-mail.

This data will be collected after consent and express authorization by the user, and for this purpose there are two authorization boxes that the user must check. The data submitted will be processed and used exclusively for the purpose of responding to the communication that the user submits. The data collected will not be transmitted to third parties, except in situations related to legal imperatives.

Recipients of the data

Glass Fire may subcontract other companies to provide certain services, namely companies providing the hosting service, as well as the website and newsletter management service. In these cases, these entities may need access to certain information and user data. Glass Fire guarantees that, in these cases, these entities will have limited access to user information, restricted only to those data necessary for the execution of the contracted tasks.

Likewise, Glass Fire may disclose your Personal Data, when required to do so by law, in the context of legal proceedings or in the context of investigations of suspicious activities.

The transmission of data to third parties may only be carried out after obtaining the consent of the data holder, which must include a reference to all the data to be transmitted that are authorised, the purpose for which it is transferred and the identification of the recipient of such data transmission. In these cases, it is up to the holder of the personal data to ensure that he/she knows and agrees with the data protection and processing policy of the entity that will receive the information after authorization.

In the event that Glass Fire carries out international transfers of your data to international countries or organizations, these will be carried out with appropriate safeguards for the protection of your personal data.

Responsible for the processing of your data

Fire Design Sociedade Unipessoal Lda.
NIPC: 518606970
Rua Jaime Leão Pinto, 35, C
4590-869 Paços de Ferreira, Portugal

You may contact Glass Fire by the means indicated on the “Contacts” page.

Data storage

Glass Fire stores the Personal Data you provide on servers that are in a secure environment, protected from unauthorized access, use or disclosure. Glass Fire adopts the necessary and appropriate technical, electronic and organisational procedures to ensure the security of your Personal Data and to prevent its loss, misuse or improper access.

Personal Data contained in written documents is preserved and stored at our facilities and protected from unauthorized or controlled access by third parties.

Glass Fire takes appropriate steps to ensure that your information is accurate, complete, and current, but it is up to you to update or correct your personal information when necessary.

Since the collection of Personal Data is done on an open network (internet), it may eventually circulate on the network without security conditions, and may be viewed and/or used by unauthorized third parties for this purpose, despite the fact that appropriate security measures have been taken against accidental or unauthorized destruction and accidental loss and also against access,  modification or unauthorized dissemination.

GLASS FIRE does not make automated decisions.

User Rights (ARCO Rights)

In accordance with the applicable legislation, Glass Fire undertakes to respect the confidentiality of your personal information and ensure the exercise of your rights, namely:

  • Right to be informed: our visitors/customers have the right to obtain clear, transparent and understandable information about how Glass Fire uses their Personal Data.
  • Right of access: in addition to the right to information, you may request access to your personal data that we process and store. To do so, you should contact Glass Fire at the email address info@glassfire.pt. In this follow-up, the email address you use to contact Glass Fire will be used solely to respond to the request addressed to us. Glass Fire will provide you with a copy of the personal data that is being processed.
  • Right to rectification: You have the right to rectify your personal data if it is incorrect, outdated or if you wish to complete it. To do so, you should contact Glass Fire at the email address info@glassfire.pt. In this follow-up, the email address you use to contact Glass Fire will be used solely to respond to the request addressed to us.
  • Right to erasure/right to be forgotten: You can ask us to delete your data. To do so, you should direct this request to us at the email address info@glassfire.pt. However, please note that this is not an absolute right, as we may have legal or other legitimate interests for the retention of your personal data.
  • Right to object, including direct marketing.
  • Right to withdraw your consent to data processing at any time: You can withdraw your consent to data processing when such processing is based on your consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to data portability: You have the right to move, copy or transfer the data from our database to another database.
  • Right to restriction of processing: you have the right to request the restriction of the processing of your data in the following situations: if you contest the accuracy of the data, if the processing is unlawful and you do not want to erase your data, but only to limit it, if the data is no longer necessary for Glass Fire, but necessary for the visitor/customer or if you have exercised the right to object referred to above, for the period of time in which Glass Fire analyzes whether or not your legitimate interests for the processing override that right.

Time for which we store the data

We only keep Personal Data for as long as necessary to achieve the purpose for which it was collected, to respond to your needs or to comply with our legal obligations.

To determine the period for which we store your data, we use the criteria set out below. If several criteria apply simultaneously, we will retain your personal data in accordance with the criterion that implies the retention of your Personal Data for the longest period of time.

  • When you contact us with questions, we will keep your personal data for the period of time necessary to resolve your question;
  • When you provide us with your data in the context of providing a service, we will keep your personal data for the period of time necessary to provide it;
  • The period of time provided for in the applicable legislation; or
  • Until the specific purpose applicable to certain data ceases to exist.

In any of the aforementioned situations, if there is a pending judicial or administrative offence proceeding, the data will be kept for the duration of the proceedings and up to six months after the final and unappealable decision that may be rendered.

We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to manage or enforce our rights, namely through legal recourse.

At the end of the above retention periods, Personal Data will be securely deleted and/or deleted.

Guarantees

The data subject guarantees that the Personal Data communicated to Glass Fire is correct and accurate and undertakes to notify any change or modification thereto and assumes sole responsibility for losses and damages caused by erroneous, inaccurate or incomplete communication of the data.

The data subject is expressly warned that when revealing Personal Data in Glass Fire’s public media such as website and social networks, this information may be seen and used by third parties. Glass Fire does not read any personal communication published on its visitors’ own websites.

Glass Fire reserves the right to modify the Privacy Policy in the light of new legal and/or regulatory requirements, for security reasons or in order to adapt said Policy to the instructions of the supervisory authorities in matters of data protection.

Glass Fire expresses its firm commitment to comply with the legislation in force at all times and to process your personal data in accordance with this privacy policy.

Security breaches

Glass Fire continuously monitors its security and data protection policies. If for any reason there is an actual or potential breach of security, the following measures will be adopted:

  • Immediate communication to the holders of the data affected or potentially affected by the security breach;
  • immediate communication to the competent authorities;
  • Immediate containment of the security breach;
  • Identification of the reasons for the breach of security and implementation of appropriate solutions for its immediate resolution.