FAQs – Frequently Asked Questions

Yes. Our bioethanol fireplaces utilize advanced technology to ensure complete safety, including automatic control systems, sensors, and protective glass.

In addition, bioethanol is a clean fuel, and its combustion produces no smoke or ash.

No! Glass Fire fireplaces do not need a chimney, extractor fan or gas connection.

They are ideal for homes, apartments or commercial spaces — with easy installation and no works.

The bioethanol fireplace has a real flame, made by combustion of the fuel. The water vapor fireplace creates a visual flame through LED and steam — no real fire. Both are safe, eco-friendly, and perfect for creating cosy environments.

It depends on the model and the intensity of the flame, but on average, 1 liter of bioethanol lasts between 3 to 6 hours. Our models have different levels of flame and regulated consumption.

Yes! We have models, ideal for use on balconies, gardens or terraces. We also have fireplaces available with suitable materials to resist the outdoor environment.

Bioethanol and water vapor fireplaces are low maintenance.

Just do occasional cleanings with a dry cloth and follow the guidelines in the manual. We also offer technical support and assistance for all our models.

Bioethanol is a 100% plant-based and renewable liquid fuel.

It can be purchased in specialized stores, online or directly with us.

Yes! We create tailor-made projects, with integration in furniture, custom finishes and exclusive models. Just get in touch and we’ll let us know what you think — we’ll take care of the rest.

We do ship — safely and properly packaged — throughout the national territory and islands. We also offer professional installation service if needed.

That’s what we’re here for! Talk to us via WhatsApp, email or Instagram and together we choose the ideal fireplace for your space, style and needs.